Shipping Policy

Thank you for shopping at New & Used Firefighter Helmets. Here’s everything you need to know about how we ship your order.

Shipping Locations

We currently ship within the United States only.
For international inquiries, please contact us at info@newandusedfirefighterhelmets.com before placing an order.

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Processing Time

Orders are typically processed and shipped within 2–3 business days from the date of purchase.

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Shipping Timeframes

• Standard Free Shipping: 3–7 business days
  Delivery time may vary depending on your location.

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Shipping Costs

We offer free standard shipping on all orders — no minimum purchase required.
If faster delivery is needed, expedited options may be available at an additional cost (please contact us for details).

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Tracking Your Order

Once your order ships, you will receive a confirmation email with a tracking number so you can monitor your delivery.

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Lost, Delayed, or Damaged Packages

If your order is delayed, lost, or arrives damaged, please contact us within 48 hours of delivery at info@newandusedfirefighterhelmets.com. We’ll work with the carrier to resolve the issue.

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Returns & Exchanges

For information about returning or exchanging an item, please refer to our Return & Refund Policy.